Careers at applaud

Help us turn every patient visit into a five-star review.

applaud is a done-for-you reputation engine for healthcare practices. We're small, remote, and growing fast — and we're hiring people who want to own their work, not just fill a seat.

Remote-firstShip every weekSmall team, real ownership

Open roles

3 positions

Sales Associate

Remote · Full-time · Base + uncapped commission

OTE $150k / yr

You own the full cycle — first call to signed agreement. We feed you the demand (free audits, inbound demos); you turn it into customers. Commission is uncapped, and the $150k OTE reflects realistic on-target earnings — top performers clear it.

What you'll do
  • Run discovery and demo calls with practice owners — dentists, med spas, dermatologists.
  • Own your pipeline end to end: follow-up, objection-handling, close.
  • Turn free-audit leads and inbound demos into signed customers.
  • Feed what you hear on calls back into product and marketing.
What we're looking for
  • A proven sales track record — you can point to numbers you've actually hit.
  • Comfort selling to healthcare and small-business owners.
  • Consultative, not pushy. You close by being genuinely useful.
  • Self-directed — you don't need a manager chasing you.

Software Engineer

Remote · Full-time

$90,000 USD / yr

Own features end to end across our Next.js + TypeScript stack — from the marketing site to the internal tooling that runs fulfillment. Small team, high trust, ship to production every week.

What you'll do
  • Build and ship full-stack features across Next.js, React, and TypeScript.
  • Improve the audit-generation pipeline and the internal admin tooling.
  • Own quality end to end — you write it, you test it, you deploy it.
  • Keep things simple and fast; we don't carry dead weight.
What we're looking for
  • Strong full-stack JavaScript / TypeScript fundamentals.
  • Real product sense — you care about the user, not just the diff.
  • Comfortable in a small, fast, autonomous environment.
  • Bonus: experience with Next.js, SQLite, or building internal tooling.

Customer Support

Remote · Full-time

$25,000 USD / yr

Be the calm, helpful voice our customers rely on. You'll onboard new practices, answer questions quickly, and make sure every customer feels genuinely looked after.

What you'll do
  • Answer customer questions over email and chat — fast, warm, clear.
  • Onboard new practices and help them get their first reviews live.
  • Spot recurring issues and flag them to the product team.
  • Keep our help docs accurate and human.
What we're looking for
  • Excellent written English and a genuinely helpful manner.
  • Organized, reliable, and calm under pressure.
  • Comfortable working independently across time zones.
  • Bonus: SaaS or healthcare support experience.

Don't see your role?

We're always glad to meet sharp, self-directed people. Tell us what you'd do here and why.